Fairfield Memorial Hospital honors an employee each month who has been nominated by their peers for providing extraordinary patient care and customer services within and outside of the Hospital.
Angela Bruns, who works as a Patient Access Specialist in the Urgent Care Department at Fairfield Memorial Hospital, was selected as the November 2022 Employee of the Month. Angela has been with Fairfield Memorial Hospital since August of 2021. Angela strives for excellence in customer service and is a role model for displaying credo behaviors set forth as a Fairfield Memorial Hospital standard.
“Angela is highly skilled in all phases of her position as a patient access specialist. She is highly efficient in her role by registering appointments, labs and radiology tests. While also verifying insurance, demographics and healthcare needs. She greets each patient with a warm welcome and makes them want to keep coming back to utilize the Urgent Care Services. Fairfield Memorial is fortunate to have this employee on our team as the first face the patients see when they present to the Urgent Care window.” commented Hollie Barrett RN BSN, Director of Physician Practices.
“Angela strives for accuracy in her work and maintains high quality customer service at all times. Urgent Care can be a stressful time for patients who are visiting due to the need for an urgent medical visit and we are fortunate to have someone who greets everyone with compassion and patience. She makes the patients feel more at ease and encourages the staff with her positivity. We are proud to announce Angela Bruns as Fairfield Memorial Hospital’s November Employee of the Month.” stated FMH CEO Katherine Bunting-Williams.