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Shawnee National Forest Provides Customer Service Five Days a Week

HARRISBURG, IL January 14, 2021 –The Shawnee National Forest is providing contact-free customer services Monday through Friday at their offices located in Harrisburg, Jonesboro and Vienna Illinois.

Although brochures and recreation information are available on the Forest’s website, other services are only available at the office, such as America the Beautiful Federal Park Passes, paper maps, firewood permits and burn permits (required in Feb., March, April, Oct. & Nov.).

Customers are encouraged to call the nearest Forest Service office prior to coming by to ensure they bring the proper ID or form of payment necessary for a pass or permit. Office hours are Monday through Friday, 8:00 a.m. – 4:30 p.m. and closed on federal holidays. Visitors should contact their local Forest office with any questions: Harrisburg (618) 253-7114; Vienna (618) 658-2111; Jonesboro (618) 833-8576.

Customers may experience short wait-times outside as visitors are not allowed entry into the offices. These actions have been taken based on the best available medical advice to promote social distancing.   Find the latest Forest information on the website: or their social media sites: Facebook or Twitter.

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